What is Ledger Live?

Ledger Live is the official desktop and mobile application by Ledger® for managing crypto assets stored on Ledger® hardware wallets. It provides a unified interface for checking balances, sending and receiving coins, installing apps on your device, and interacting with decentralized applications (dApps) via supported integrations.

Download & Install

Get Ledger Live from the official Ledger® website. The app is available as a Ledger Live Desktop (Windows, macOS, Linux) and a mobile app for iOS and Android. Always verify the domain before downloading to avoid fake installers and phishing.

Ledger Live Login

Ledger Live pairs with your physical Ledger® device for authentication — there is no password-based account hosted by Ledger® for private keys. To “log in” you typically connect your device (USB/Bluetooth for Ledger Nano models) and confirm operations directly on the hardware.

Troubleshooting Common Login & Connection Issues

  • Ledger Login not working: confirm your device firmware and Ledger Live are up to date. Reboot your computer and use a different USB port/cable.
  • Error connecting Ledger account: disable USB hubs, try another cable, and ensure browser extensions or VPNs aren’t blocking connections.
  • Ledger Live App not working: reinstall the app from the official download page; export logs and contact Ledger Help Center if problems persist.
  • Unable to Ledger Trezor: Ledger® and Trezor are competing hardware wallets — tools and recovery methods are not interchangeable. Use each manufacturer’s software for their device.

Account Recovery & 2FA

Recovery uses your 24/25/ or 12-word recovery phrase — never share it. Ledger® does not store your seed. There is no conventional 2FA for your seed itself; 2FA might be used on companion services, but wallet operations require your device confirmations. To reset or troubleshoot 2FA for a third-party service, follow that service’s support flow.

Troubleshooting flow

When you see connection errors, follow these steps: (1) try another USB cable/port, (2) restart Ledger Live and your computer or phone, (3) check firmware version on your Ledger® device, (4) disable interfering software like VPNs or privacy extensions, (5) export logs and contact Ledger Help Center if unresolved.

FAQs

1. How do I download Ledger Live safely?
Only from the official Ledger® website; verify the URL and digital signatures where available.
2. My Ledger Live can't find my device — what now?
Try a different cable/port, update firmware, and ensure Bluetooth is enabled for supported devices.
3. Can I recover my Ledger wallet if my device is lost?
Yes — use your recovery phrase on a new Ledger® device or compatible recovery tool that supports your seed format.
4. Does Ledger Live store my private keys?
No — private keys remain on your Ledger® hardware. Ledger Live is an interface to view and sign transactions.
5. What if Ledger Live app keeps crashing?
Reinstall from the official site, clear cache, and if needed, collect logs and contact Ledger Help Center.
6. Can Ledger Live verify a wallet for me?
Ledger Live helps you verify addresses via on-device confirmations; always cross-check addresses on your Ledger® screen.